Fairtrade Africa is committed to respecting your privacy and protecting your personal information and data. This policy outlines how and why we collect, process, and handle personal information. This policy also informs individuals (“you”, “your”, or “their”) about their rights regarding this data. It applies to personal data provided to us, both by individuals themselves or by others. Our policy is to be transparent about why and how we process personal data.
For the purposes of personal information and data, Fairtrade Africa’s policy is designed to meet the requirements and uphold the principles in the European Union’s (“EU”) General Data Protection Regulations (“GDPR”). Fairtrade Africa utilizes the definition in the GDPR of personal data for the purposes of this policy. Pursuant to that definition, Fairtrade Africa considers personal data to be information in any format that relates to a living individual who can be identified by that information, either on its own or when it is combined with other information held by us
We will only collect personal information where the data is reasonably necessary for a genuine business-related purpose. This data is typically collected directly from you for the agreed purposes of potentially receiving services from you, receiving services from us, or keeping you informed about Fairtrade Africa’s work. The types of personal Information we may collect includes but is not limited to:
Fairtrade Africa collects personal information in a lawful and fair manner, and it will only be obtained from you if it is deemed reasonable and practicable. We collect this information in a variety of ways, including but not limited to:
Fairtrade Africa primarily relies on the consent of individuals to collect, process, and hold their data. You may opt not to provide consent or not provide certain personal information requested; however, doing so may result in Fairtrade Africa not being able to provide you with services or contact you. Fairtrade Africa strives to keep the personal data we hold relevant, updated, and correct. If there is a change in your personal data, please inform Fairtrade Africa so that we may update your information as required.
We use the personal information for the following purposes:
Fairtrade Africa will only share your personal information with others when we are legally permitted to do so. Fairtrade Africa includes contractual language with third parties regarding data protection, confidentiality, and security guidelines. If your personal data is subject to the EU GDPR, Fairtrade Africa ensures that any transfer of data will be under an agreement which covers the EU requirements for the transfer of personal data outside the EU, such as the European Commission approved standard contractual clauses. Personal data and information that Fairtrade Africa holds may be transferred to the following types of organizations:
Fairtrade Africa does not sell your personal data to third parties.
It is our intent to not keep personal information for longer than reasonably required. The duration depends on the nature of the personal data and the purposes for which it was received. Fairtrade Africa maintains a data retention policy informed by:
The EU GDPR details an individual’s rights regarding their personal data. Fairtrade Africa respects and supports these rights and applies them to personal data held. These rights include:
To act on any of the above rights, Fairtrade Africa may need to request additional information regarding the specifics of the request as well as confirm your identity. We will respond to these requests in accordance with regulatory requirements once we confirm the validity of the request. Requests regarding these rights can be submitted to Fairtrade Africa by following the instructions in the “Contact for Requests and Complaints” section below.
Fairtrade Africa applies best business practices and secure systems to protect personal information. If a data breach that included personal information were to occur, Fairtrade Africa will respond to the breach as required by the relevant regulations. If you are aware of a breach of personal data that concerns Fairtrade Africa, please contact [email protected] immediately.
Fairtrade Africa collects anonymized data about visitors to our websites. Our primary goal in collecting this information is to provide the user with the most useful content and services. No personally identifiable information is collected or maintained without the user’s consent. Fairtrade Africa uses HTTP cookies to improve the performance of our site. All retained data is anonymized—no personally identifiable information is collected, stored, or placed in cookies that can be accessed by third parties.
Fairtrade Africa utilizes images collected by our personnel to demonstrate the nature and impact of our work. Fairtrade Africa seeks consent to the degree practical from the individuals depicted in these images. If your likeness is reproduced in any of the images hosted on the Fairtrade Africa website and you would like these images to be deleted, please contact the administrator who will promptly take action.